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Canon TS8350 Connection

Posted: 28 Oct 2021, 11:38
by jrouge
Hello!

I bought a Canon TS8350 printer yesterday and have been running around in circles to get it up and running ever since.
At first she printed me test pages, OK.
The driver is properly installed.
When I try to print the PC tells me that the printer is offline. While to install it he recognized it.
When I click on "diagnostic" it asks me to check the connections. I went so far as to change the USB cable as well as the port. Identical result, there I am lost.
I'll be happy to know how.
Thank you in advance for your advice.
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Re: Canon TS8350 Connection

Posted: 29 Oct 2021, 10:47
by roza
Hi, jrouge!

Let us know what OS you have.

Re: Canon TS8350 Connection

Posted: 30 Oct 2021, 12:27
by jrouge
Hello, Roza.

I've got Win 10 21H1 x64 installed. Just updated.

Thanks.

Re: Canon TS8350 Connection

Posted: 02 Nov 2021, 09:46
by roza
Then it should work fine without any problems.