Thomson NEO14-32WC Wi-Fi doesn't work after Windows 10 Update/Reset
Posted: 07 Apr 2021, 08:27
Hello!
Today I appealed to you as experts in Windows 10 and thus referred me to a possible technical solution. By the way I recently reset a Windows 10 operating system from a Thomson NEO14-32WC computer except that I did not save the drivers before reinstalling the operating system because I was convinced that this was not necessary since it would be included in the ISO that I used (as is the case on MacOS or some Linux Distro). It was not the case so I now find myself with a computer which has totally lost all the drivers like wifi, sound and others (see pic 2 and 3) and therefore I cannot (technically) connect to the internet because there is no wifi driver and the computer no has no Ethernet port, which would allow online diagnostics.
So I come to you because I am sure that someone among you would have the necessary expertise to solve this technical problem and would be kind enough to share your know-how a little.
Thanking you in advance, I want to wish you a good day.
Today I appealed to you as experts in Windows 10 and thus referred me to a possible technical solution. By the way I recently reset a Windows 10 operating system from a Thomson NEO14-32WC computer except that I did not save the drivers before reinstalling the operating system because I was convinced that this was not necessary since it would be included in the ISO that I used (as is the case on MacOS or some Linux Distro). It was not the case so I now find myself with a computer which has totally lost all the drivers like wifi, sound and others (see pic 2 and 3) and therefore I cannot (technically) connect to the internet because there is no wifi driver and the computer no has no Ethernet port, which would allow online diagnostics.
So I come to you because I am sure that someone among you would have the necessary expertise to solve this technical problem and would be kind enough to share your know-how a little.
Thanking you in advance, I want to wish you a good day.
