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Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 15 Feb 2021, 13:37
by baichi
Hello,

I just reinstalled Windows 10 on a Thomson THN14B laptop pc but no wifi connection and it has no ethernet port, so I have from another computer download the wifi driver corresponding to the laptop model (RTL8723BS) but each time that I launched the setup.exe in the installation folder and I restart the computer I still had no wifi and no new driver in the network card part of the device managers, and the troubleshooting utilities problem tell me every time "Windows did not detect a correctly installed network card. If you have a network card, you must reinstall the driver."
I would like to ask if someone could help me?

Thank you!

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 16 Feb 2021, 11:08
by roza
Hello!

Do you have 32 or 64 bit OS?

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 17 Feb 2021, 09:03
by baichi
Hello!

I have Win 10 x64 bit.

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 18 Feb 2021, 13:21
by roza
Hello!

Could you please check - do you have restore/backup point in your system?...

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 19 Feb 2021, 08:53
by baichi
Roza, hi!

Yes, I have restore point. I will try to restore previous configuration.

Thanks!

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 20 Feb 2021, 12:34
by roza
Hello, Baichi!

Yes, It should solve the problem.

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 21 Feb 2021, 17:29
by baichi
All is fine. Thanks, Roza!!!

Re: Thomson THN14B - Wi-Fi Card Driver Problem

Posted: 22 Feb 2021, 19:30
by roza
Hello!

You are welcome. Try to have working restore point always.