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No internet on my new PC

Posted: 01 Sep 2020, 16:50
by ivan
Hello,

After I finally finished building my new PC, it turns out that I don't have an internet connection.
So I first tried to download the LAN drivers from official site, but at the end of the installation I got a pop up with the following message:
"the realtek ethernet controller was not found if deep sleep mode is enable please plug the cable".

I searched on different forums and on YT and it didn't give anything.
I have MSI B450.

Thanks for your future answers!

Re: No internet on my new PC

Posted: 02 Sep 2020, 08:46
by roza
Ivan, hello!

I would recommend you uninstall old drivers and download this one for Win 10 x64 from:

Code: Select all

Realtek PCI-E Ethernet Drivers
Version 10.38.1118.2019
Release Date 2020-06-16
File Size 10.6 MB
https://www.msi.com/Motherboard/support ... Win10%2064 (MSI Official)

Re: No internet on my new PC

Posted: 03 Sep 2020, 10:08
by ivan
Roza, thank you!

Re: No internet on my new PC

Posted: 05 Sep 2020, 10:27
by roza
Ivan, you're welcome!