PC does not detect any wifi - Qualcomm Atheros QCA9377 network card problem

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fedora
Posts: 60
Joined: 01 Jan 2019, 08:30

PC does not detect any wifi - Qualcomm Atheros QCA9377 network card problem

Post by fedora »

Hello,

I have a friend who asked me to fix his wifi problem. It does not detect any wi-fi card, even with a linux usb stick. I however tried to download the driver on another pc then to transfer it by USB key on his, then I installed and it does not work. By cons the exclamation mark has disappeared in the device manager, on the network card.

PC: Asus E402Y.
Network card: Qualcomm Atheros qca9377.

Thanks!
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roza
Posts: 339
Joined: 09 Dec 2018, 15:43

Post by roza »

Looks like hardware problem.
Could you please your local Asus Service Point?
Is it new?
fedora
Posts: 60
Joined: 01 Jan 2019, 08:30

Post by fedora »

Thanks, roza.

We filled RMA case yesterday.
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