DirectX installation failure
Posted: 21 Apr 2020, 09:42
Hello!
My frined just bought a brand new PC. Here is the config:
- MSI GF63 Thin 95C
- Intel core i7 9th Gen HexaCore 2.6GHz
- 16 GB RAM
- Nvidia GeForce GTX 1650
The problem is, We tried launching Rocket League after installing it and I see that Steam is trying to install DirectX but can't, starts the game and stops it as soon after.
So I tried to install DirectX manually and I get this message:
An internal system error has occurred.
Check the DXError.log and DirectX.log files located in the Windows folder to determine the problem.
However, We updated all my drivers with DriverBooster and I even re-installed the driver for my GPU with Nvidia Geforce Experience.
We also tried to disable our antivirus (Norton) but nothing helps.
Note that CS:GO launches without problem but the steam loading bar to install DirectX does not fill at all.
Thank you for your help.
My frined just bought a brand new PC. Here is the config:
- MSI GF63 Thin 95C
- Intel core i7 9th Gen HexaCore 2.6GHz
- 16 GB RAM
- Nvidia GeForce GTX 1650
The problem is, We tried launching Rocket League after installing it and I see that Steam is trying to install DirectX but can't, starts the game and stops it as soon after.
So I tried to install DirectX manually and I get this message:
An internal system error has occurred.
Check the DXError.log and DirectX.log files located in the Windows folder to determine the problem.
However, We updated all my drivers with DriverBooster and I even re-installed the driver for my GPU with Nvidia Geforce Experience.
We also tried to disable our antivirus (Norton) but nothing helps.
Note that CS:GO launches without problem but the steam loading bar to install DirectX does not fill at all.
Thank you for your help.