Canon Pixma Mg5650 - Unable to print
Posted: 26 Feb 2020, 08:32
Hello everyone,
I will briefly explain my concern,
My friend has an asus VivoBook 17 under W10, She rarely prints documents but at the moment it is a pain. It is a Canon Pixma Mg5650 printer, and when printing a World document the following message appears "World cannot print due to a printer configuration problem" so I go to the control panel in the printer tab, which is well recognized by my computer. I'm trying to print a test sheet, "unable to create a print job" or "driver unavailable", so I browsed the forums on this subject, I uninstall my printer, I downloaded on the official site the driver and the driver, check the port of the printer, I try everything, without results.
I figured it was this printer that would have given up the ghost or something.
This afternoon I'm going to Darty's, buy an HP Deskjet 3750, I connect it by wifi to my pc, they connect perfectly, I go to my Word document—> print, and the surprise “World cannot print because of a printer configuration problem "and unable to output a test sheet ...
I think I have to reset all the default settings or do some manipulation because my pc really has a dent against the printers.
Thank you in advance.
Regards.
I will briefly explain my concern,
My friend has an asus VivoBook 17 under W10, She rarely prints documents but at the moment it is a pain. It is a Canon Pixma Mg5650 printer, and when printing a World document the following message appears "World cannot print due to a printer configuration problem" so I go to the control panel in the printer tab, which is well recognized by my computer. I'm trying to print a test sheet, "unable to create a print job" or "driver unavailable", so I browsed the forums on this subject, I uninstall my printer, I downloaded on the official site the driver and the driver, check the port of the printer, I try everything, without results.
I figured it was this printer that would have given up the ghost or something.
This afternoon I'm going to Darty's, buy an HP Deskjet 3750, I connect it by wifi to my pc, they connect perfectly, I go to my Word document—> print, and the surprise “World cannot print because of a printer configuration problem "and unable to output a test sheet ...
I think I have to reset all the default settings or do some manipulation because my pc really has a dent against the printers.
Thank you in advance.
Regards.