AlienWare M17X R4 Almost No Keyboard Keys Work
Posted: 08 Feb 2020, 10:36
Hello,
Some keyboard keys no longer work, I tried several manipulations of the system (uninstall the keyboard driver, update drivers, system updates, reinstall the OS, disable everything in the ergonomics options, BIOS update ...) but without success.
I then replaced the keyboard by dismantling the computer but the result is the same with the new keyboard. Only an external keyboard works properly.
The computer is an Alienware m17x R4.
Thank you in advance for your help.
Some keyboard keys no longer work, I tried several manipulations of the system (uninstall the keyboard driver, update drivers, system updates, reinstall the OS, disable everything in the ergonomics options, BIOS update ...) but without success.
I then replaced the keyboard by dismantling the computer but the result is the same with the new keyboard. Only an external keyboard works properly.
The computer is an Alienware m17x R4.
Thank you in advance for your help.