Canon TS8350 Connection

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jrouge
Posts: 25
Joined: 29 Sep 2019, 13:15

Canon TS8350 Connection

Post by jrouge »

Hello!

I bought a Canon TS8350 printer yesterday and have been running around in circles to get it up and running ever since.
At first she printed me test pages, OK.
The driver is properly installed.
When I try to print the PC tells me that the printer is offline. While to install it he recognized it.
When I click on "diagnostic" it asks me to check the connections. I went so far as to change the USB cable as well as the port. Identical result, there I am lost.
I'll be happy to know how.
Thank you in advance for your advice.
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roza
Posts: 339
Joined: 09 Dec 2018, 15:43

Post by roza »

Hi, jrouge!

Let us know what OS you have.
jrouge
Posts: 25
Joined: 29 Sep 2019, 13:15

Post by jrouge »

Hello, Roza.

I've got Win 10 21H1 x64 installed. Just updated.

Thanks.
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roza
Posts: 339
Joined: 09 Dec 2018, 15:43

Post by roza »

Then it should work fine without any problems.
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