Loss of cable/network connection

Send your request for drivers, firmware, bios and utilities.
Post Reply
Mark
Posts: 23
Joined: 20 Feb 2019, 11:05

Loss of cable/network connection

Post by Mark »

Hello,

I have a Lenovo Thinkpad T410 running Windows 10 Pro (1909/64 bits), directly connected by cable to the router. Everything was working fine, then suddenly there was no connection. Whether on the Ethernet port of the laptop or the docking station. The connection via Wifi works.
The Ethernet port is "seen" in "Network and Internet" / Ethernet, but "Not connected". The cable works fine, connected to another machine, the latter has access to the internet without any problem. Cable connected, no LED on the Ethernet socket is flashing.
Actions taken (not successful): "Solving network problems", removing and reinstalling the driver (Microsoft driver) for the network card (Intel 82577LM Gigabit), updating with Intel drivers, running Snappy Driver, ipconfig / renew. I completely reinstalled the machine with the 2004 version, unfortunately without more success.
The Ethernet card is still recognized (with MAC address), but no cable connection. Note that the Network Card Events tab says "PCI device \ ..... requires installation to continue", but I have no idea what to do.
The hardware starting a little out of date, is there a way to check if there is no physical failure (card, controller, etc.)?

Any help is welcome.

Thank you!
User avatar
roza
Posts: 339
Joined: 09 Dec 2018, 15:43

Post by roza »

Mark, hello!

It sounds like hardware problem :(
Mark
Posts: 23
Joined: 20 Feb 2019, 11:05

Post by Mark »

Roza, hello!

I see. Thank you.
ivan
Posts: 140
Joined: 27 Dec 2018, 12:02

Post by ivan »

Mark, hello!

Try to replace the cable and try to connect your PC to another router.

Weird problems happen sometimes.
Post Reply
  • Similar Topics
    Replies
    Views
    Last post
  • Connection by Ethernet cable
    by ricchi88 » » in Last requests
    1 Replies
    2258 Views
    Last post by roza
  • Loss of sound
    by meri » » in Last requests
    4 Replies
    1560 Views
    Last post by meri
  • Unable to connect via ethernet cable
    by ivan » » in Last requests
    0 Replies
    9204 Views
    Last post by ivan
  • Wi-Fi PC Connection Problem
    by jrouge » » in Last requests
    1 Replies
    4296 Views
    Last post by roza
  • Canon TS8350 Connection
    by jrouge » » in Last requests
    3 Replies
    9401 Views
    Last post by roza