Mouse doesn't work with laptop

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zina
Posts: 73
Joined: 01 Jan 2019, 18:17

Mouse doesn't work with laptop

Post by zina »

Hello!

I've my friend's laptop and I have next problem - Mouse doesn't work with it.

I tried :
- change USB port.
- update mouse drivers.
- windows update (I had nothing new to do there).
- uninstall the mouse then reinstall via the device manager.
- disconnect everything switch off the pc wait 15 min then restart reconnect the charger and the mouse.

and still nothing so if you have a solution whatsoever I am interested.
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roza
Posts: 339
Joined: 09 Dec 2018, 15:43

Post by roza »

Zina, hello!

Could you please let us know your mouse model / PC model / OS / 32/64 bit?

Regards, Roza.
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