PC freezes for few seconds

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archi
Posts: 75
Joined: 09 Dec 2018, 15:36

PC freezes for few seconds

Post by archi »

Hello,

I have had a problem with my pc for some time, from time to time it will freeze / hang.
It mainly happens on video games but it has already happened that it crashes while on the desktop.
All my drivers are up to date, my hard drives are in good condition, I used the WhoCrashed software but nothing crashes according to him.

My confiq:
Operating System: Windows 10 Home 64-bit
CPU: Intel Core i7 8700 @ 3.20GHz 35 ° C Coffee Lake 14nm Technology
RAM: 16.0 GB Dual-Channel Unknown @ 2400MHz (16-20-20-38)
Motherboard: Micro-Star International Co. Ltd. MPG Z390 GAMING PLUS (MS-7B51) (U3E1) 32 ° C
Graphics:
20M35 (1600x900 @ 60Hz)
227E4LH (1920x1080 @ 60Hz)
4095MB NVIDIA GeForce RTX 2070 (NVIDIA) 33 ° C
Storage: 223GB Crucial CT240BX500SSD1 (SSD)) 30 ° C
1863GB Seagate ST2000DM008-2FR102 (SATA (SSD)) 27 ° C

I don't think it's power levels because I have a good PC and it's not even 1 year old.
Small info in addition, the graphics card is like a little heavy and therefore looks a little bit, I do not know if it could come from there.

Thanks for any help!
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roza
Posts: 339
Joined: 09 Dec 2018, 15:43

Post by roza »

Hello,

Unfortunately it is difficult to give a solution with such vague symptoms, several thoughts:
- In the Nvidia config panel (3D parameters) change the management of the power mode to Optimal instead of Maximum performance.
- Try to run the game in compatibility mode for Windows 8.
- Completely reinstall the offline graphics driver to avoid installing a faulty generic driver (download latest version / uninstall / restart / reinstall).
- Slightly lower the specs of graphics memory (attention ...).
- Try to switch to an earlier version of the graphics driver.
- You can find out how to do a Benchmark and interpret the results, it might give you some leads ...

There, there are still lots of things to test by looking for similar problems on the net, but as we are not sure of the origin of the problem the results and very random.
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